tag:blogger.com,1999:blog-53912071309559781222024-03-14T07:00:52.560+01:00Yvon MOUGINYvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.comBlogger950125tag:blogger.com,1999:blog-5391207130955978122.post-91701906771219141362017-08-25T11:19:00.003+02:002017-08-25T11:20:36.452+02:00ah non, pas encore le PDCA !!<!--[if gte mso 9]><xml>
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<span style="font-size: large;">Si ! </span></div>
<div class="MsoNormal">
<span style="font-size: large;">Si, parce que c’est la clé d’un bon management des
composantes de ton organisation (que tu les appelles fonctions, services ou processus,
peu importe). </span></div>
<div class="MsoNormal">
<span style="font-size: large;">Je ne te fais pas l’injure de te croire ignorant de ce
principe dont on attribue – faussement d’ailleurs – la paternité à Deming. En
réalité c’est le père de la cybernétique, Norbert Wiener qui a évoqué le
principe de l’auto amélioration à partir d’une boucle circulaire d’information
(rétroaction). Il expliquait qu’un système intelligent, à l’instar des êtres
vivants, doit modifier son comportement à partir de l’observation et de la
mémorisation d’événements. Prévoir (avoir un but), faire, observer les effets,
corriger. <span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="font-size: large;">Il parait que nous sommes des êtres intelligents. J’en conclus
que les entreprises dans lesquelles nous sévissons le sont aussi. Oui tu as
raison, on peut parfois en douter.</span></div>
<div class="MsoNormal">
<span style="font-size: large;">L’intelligence en organisation devrait par conséquent se
décliner comme suit :</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-indent: -18pt;">
<span style="font-size: large; mso-list: Ignore;">–<span style="font-family: "times new roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span><span style="font-size: large;">Prévoir, c’est-à-dire décider des résultats que l’on
souhaite obtenir. Pour toi cela peut être prendre la place de ton chef, ou bien
encore changer de voiture ou fonder une famille nombreuse (trois garçons et
quatre filles). Pour ta boutique, cela peut être doubler son chiffre d’affaire
dans les dix ans ou développer l’emploi localement. Et puis imaginer ensuite la
manière de parvenir à ces fins. <span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-indent: -18pt;">
<span style="font-size: large; mso-list: Ignore;">–<span style="font-family: "times new roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span><span style="font-size: large;">Agir pour tenter, autant que faire se peut, d’atteindre
ces résultats espérés. Ce n’est pas facile et il y a de très fortes probabilités
pour que rien ne se passe comme prévu. C’est normal car à moins que tu sois
doté d’un pouvoir de divination, nul ne sait de quoi demain sera fait, comme
aurait dit ma chère grand-mère. Que dis-tu ? Quel est l’intérêt de faire
des prévisions si l’on est certain qu’elles ne seront pas atteintes ? C’est
l’objet de la troisième partie du cycle PDCA que tu vas découvrir dans les
lignes ci-dessous.</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-indent: -18pt;">
<span style="font-size: large; mso-list: Ignore;">–<span style="font-family: "times new roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span><span style="font-size: large;">Observer les effets de nos actions, c’est-à-dire
comparer les résultats obtenus et notre manière de fonctionner par rapport aux
espérances que nous avions formulées lors de l’étape initiale de prospective. Toute
l’astuce de ce cycle PDCA est ici. En effet, si nous n’avions pas fait de
prévisions, nous n’aurions pas de modèle auquel nous comparer. </span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-indent: -18pt;">
<span style="font-size: large; mso-list: Ignore;">–<span style="font-family: "times new roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span><span style="font-size: large;">Tirer un enseignement de cette comparaison c'est-à-dire
rectifier le tir comme on dit dans l’armée. </span></div>
<div class="MsoNormal">
<span style="font-size: large;">Si toutes les composantes de ton entreprise fonctionnent sur
ce principe, ton grand chef suprême n’a plus qu’à proposer les résultats qu’il
attend et, de temps à autre, s’assurer que toutes les composantes de son organisation
travaillent pour aller dans la bonne direction. Bien entendu, les résultats
dont il est fait état ci-dessus sont les fruits du travail de toutes les
ressources existantes. Je ne parle pas de qualité uniquement mais de qualité ET
de quantité. Vite fait et bien fait sont les clés de la performance, tu le sais
bien. <span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<span style="mso-spacerun: yes;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-55352715081496116052017-05-08T08:55:00.004+02:002017-05-08T08:55:44.932+02:00La compétition est-elle génératrice de performance ? Suite<!--[if gte mso 9]><xml>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-K74zQSJK6EPSDL9992Qt1RZaIW8wfujg9hd7nVQCvDOgEcza1gX5T30W3BN-IOsaaFL_BaLs9ok76baWRMuEQmjV0ZlA-RHUs9r8kNtpXJpJLqc0BvECwBd5GxHNpdiG9LoV2RV18PL0/s1600/Book+la+performance+c%2527est+facile.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-K74zQSJK6EPSDL9992Qt1RZaIW8wfujg9hd7nVQCvDOgEcza1gX5T30W3BN-IOsaaFL_BaLs9ok76baWRMuEQmjV0ZlA-RHUs9r8kNtpXJpJLqc0BvECwBd5GxHNpdiG9LoV2RV18PL0/s320/Book+la+performance+c%2527est+facile.jpg" width="212" /></a></div>
<div class="MsoBodyText">
<span style="font-size: large;"><span>Cette manière d’exprimer la
performance (en termes de marchés et de concurrence), outre qu’elle se complique du fait qu’il faut connaître celle des
concurrents en question (ce qui implique une activité de veille, certes parfois utile mais
pas toujours aisée) ne garantit pas la victoire parce que mes concurrents, hein,
ils ne nous feront pas de cadeau. Eux aussi vont se battre pour emporter la
compétition. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><span>Nous nous battrons aussi me
dis-tu et c’est le secret de l’amélioration. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><span>Permets-moi d’en douter. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><span>Demande autour de toi,
dans les bureaux et dans les ateliers de ta boutique pourquoi les gens travaillent et ce qui
les motivent (si par hasard il existe un motif). Demande aux employés et aux opérateurs s’ils
bossent pour que ton entreprise ou ta compagnie soit la première du monde.</span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><span>Tout cela est un peu
compliqué à gérer et, de plus, ce n’est pas gratifiant pour le personnel qui ne
voit pas toujours de récompense à ses efforts si nous n’atteignons pas nos
objectifs (si je suis second).</span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><span>Personnellement, je préfère
exprimer une performance en termes de progrès internes. Je me battrai contre
moi même à la manière d’un sportif qui améliore sans cesse ses capacités. Dans
ce cas, mes progrès dépendront uniquement des mes efforts et de mes capacités
(celles de l’ensemble des personnels bien entendu).</span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><span>Cela n’empêche pas de
comparer mes propres résultats à celui des concurrents mais avec un état
d’esprit de compétition différent. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Enfin,
cette manière de penser n’est absolument pas compatible avec le fonctionnement
des services publics. Et pourtant, il est question de performance dans ces
organisations.<span> </span>Il faut donc que nous
abordions la performance d’une autre manière que celle liée à la compétition.
Ce qui ne nous empêchera pas de nous comparer aux autres et de faire un peu de
benchmarking pour le bien<span> </span>de tous.</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Un de mes gourous (François Cavanna) disait : "<i>J'adore gagner mais je déteste que les autres perdent</i>." J'aime bien ! </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"> </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"> </span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com1tag:blogger.com,1999:blog-5391207130955978122.post-18844665970031918052017-05-02T08:46:00.001+02:002017-05-02T08:46:34.943+02:00La compétition est-elle génératrice de performance ?<!--[if gte mso 9]><xml>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3lqNk0fwmY0yidPmzvl5IaCI7btWLAwZs287lWGHmtSUBWMQ1WzMnBN7vcuxuMDO0sUWFqcgvtuXDETNKnjfudb15qdYpxsDbRS9oO-SN5jG9mdGyogDRZhWBIys3TKGLZxJ13beLWu-u/s1600/Book+la+performance+c%2527est+facile.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi3lqNk0fwmY0yidPmzvl5IaCI7btWLAwZs287lWGHmtSUBWMQ1WzMnBN7vcuxuMDO0sUWFqcgvtuXDETNKnjfudb15qdYpxsDbRS9oO-SN5jG9mdGyogDRZhWBIys3TKGLZxJ13beLWu-u/s320/Book+la+performance+c%2527est+facile.jpg" width="212" /></a></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: large;"><span style="color: windowtext;">Exprimer
une performance (ou des performances) en termes de compétition avec les
concurrents ou en termes de marchés ne passionne que les managers et quelques
cadres proches du pouvoir. </span></span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: large;">
</span></span><div class="MsoBodyText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: large;"><span>Pour ces managers en effet,
la performance consiste très souvent à exprimer un rang par rapport aux autres.
« Je veux être le numéro un de la production de cacahuètes. »</span></span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: large;">
</span></span><div class="MsoBodyText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: large;"><span>Cette attitude est une
réminiscence de l’école qui nous a appris, entre autres, ce que devait être la
vie plus tard. Un champ de bataille, une jungle où le plus fort mange le plus
faible. Nous avons retenu cette leçon. Pour s’en sortir, il faut travailler dur
mais surtout, il faut être le meilleur. Tu dois être le premier de la classe.</span></span></span></div>
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<![endif]--><span style="font-size: large;"><span style="font-family: Arial,Helvetica,sans-serif;"><span>La
compétition en interne (entre chefs de services, entre collaborateurs, entre
chefs de projets) ou en externe (avec les concurrents) n’est pas un facteur
d’émulation et de motivation. Ceux qui croient encore aux vertus de la
compétition sont uniquement les premiers de la classe. Nous allons dire : les trois
premiers. Ensuite la grande masse des compétiteurs, ceux qui arrivent après, ne
sont pas motivés par les résultats de la course (ils ne sont jamais montés sur
le podium (qui ne comporte que trois places je te le rappelle au passage)). Nous
savons bien que, dans une compétition, il y a très peu de gagnants (qui
profitent réellement des efforts fournis en termes de promotion ou de gain
financiers). Tous les autres ont travaillé en pure perte. Sans récompense. Et
cela, nous le savons tous depuis notre tendre enfance nous qui faisons partie
de la masse des non gagnants (je continue à dire « nous » mais tu as compris que je parle surtout de toi). En conséquence, nous en avons tiré une
autre leçon, celle qui consiste à ne pas trop faire d’efforts lorsque nous
sommes certains de ne pas figurer parmi les trois premiers de la course.<span> </span></span></span></span></span></div>
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<span style="font-size: 12.0pt;"><span style="font-size: large;"><span style="font-family: Arial,Helvetica,sans-serif;"><span><span> </span></span></span></span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-27293119901723831392017-04-03T11:01:00.001+02:002017-04-03T11:01:31.065+02:00Les indicateurs fous : une histoire vraie<!--[if gte mso 9]><xml>
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="51"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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mso-pagination:widow-orphan;
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<![endif]-->
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<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<span style="font-size: large;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgKSmiiF3RIEfJu6BLcT1EeIDILIwP_SkBRl1XutT_o-KjrAR5-ZHDwUNx1nXc6UHX2nN3Lzo2er87VB2yt6E_bUmYgBwqAAMvADhrPr1EqQL8WLpEH4AOKasDQTAwpZ386d2tYVdr6vYOF/s1600/images.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgKSmiiF3RIEfJu6BLcT1EeIDILIwP_SkBRl1XutT_o-KjrAR5-ZHDwUNx1nXc6UHX2nN3Lzo2er87VB2yt6E_bUmYgBwqAAMvADhrPr1EqQL8WLpEH4AOKasDQTAwpZ386d2tYVdr6vYOF/s1600/images.jpg" /></a></span></div>
<br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">Cette entreprise donneuse d'ordres développe un
partenariat avec ses fournisseurs. Afin qu’ils lui livrent des prestations de
qualité, elle s’engage à les payer dans les 15 jours qui suivent la réception
de la facture. </span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">Pour assurer cet engagement, elle tient à jour un indicateur
qui comptabilise les délais moyens de paiement et celui-ci affiche un chiffre
de 12 jours. Tu noteras cette pratique et ces résultats comme un
point très fort. Normal non, quand on sait que la plupart des entreprises
tardent à payer leurs créances pour se refaire une bonne santé de trésorerie.</span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">Hélas, quelques mois plus tard et
par le plus grand des hasards, je discute avec un chef d’entreprise de cette
étonnante et peu courante façon d’agir. Très impressionné, il me demande le nom
de ladite société.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- C'est Jeanroy SA, lui dis-je (te fatigue pas à chercher l'entreprise en question, c'est le nom de mon grand père).</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Ah oui d'accord ! Je travaille avec eux m'avoue-t-il d'un air </span><span style="font-size: large;"><span style="font-size: large;">moins enthousiaste que j’escomptais.</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="font-size: large;"><span style="font-size: large;">C’est vrai
qu’ils payent à 15 jours mais ils exigent que l’on facture seulement deux fois
par an, en juin et en décembre, sur des récapitulatifs de situations.</span> </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="font-size: large;"><span style="font-size: large;">Ah, ah les gros malins !! Imagine le délai de paiement pour un boulot que tu factures en janvier …</span> </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="font-size: large;"> </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="font-size: large;"> </span> </span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
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<span style="font-size: large;"></span>Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-36732358474917750792017-03-18T19:05:00.002+01:002017-03-18T19:07:08.647+01:00Prises de décisions et risques<!--[if !mso]>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkYa7G3vqI_8dqrqjFszH2T4qQdk-J0eXIBRcLTLyUYrppq0e5bWxw9Tg_n8W39Q1h0kGXV2Aw4m4rn24HWXqNikAZnW-dw1-3xj3ip43udy37oKzhhk6ny7C9HVT-SpM7oGGP_Jnb6LP-/s1600/index.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkYa7G3vqI_8dqrqjFszH2T4qQdk-J0eXIBRcLTLyUYrppq0e5bWxw9Tg_n8W39Q1h0kGXV2Aw4m4rn24HWXqNikAZnW-dw1-3xj3ip43udy37oKzhhk6ny7C9HVT-SpM7oGGP_Jnb6LP-/s1600/index.png" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Le
manager a été créé pour prendre des décisions. C’est un de ses rôles majeurs.
Une décision est un choix. Un choix engage l’avenir. Un avenir parfois lointain.
Le manager doit faire des choix afin que nous existions encore après demain.
Auguste DETOEUF déclarait dans un de ses ouvrages au titre surprenant écrit dans les années
trente "Les propos d'Oscar Barenton confiseur":</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;"><b><span style="color: blue;"> « Que l’ouvrier pense à son travail,
le contremaître au travail du lendemain, le chef d’atelier à celui du mois
suivant, le chef de service à l’année qui vient et le directeur à ce que l’on
sera dans cinq ans. » </span></b></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"> Chacun
à son niveau prend des décisions. Au niveau des directions, une décision est
lourde de conséquence. Tu sauras que tu as eu raison dans trois quatre ou
cinq ans. Parfois plus. Si tu as f<span style="font-family: "times" , "times new roman" , serif;">ait le mauvai</span>s choix : catastrophe.
Aussi, </span></span><span style="font-size: large;"><span style="color: windowtext;"><span style="font-size: large;"><span style="color: windowtext;">pour réduire ce risque,</span></span> tu souhaites des outils d’aides à la
décision. De nombreux chercheurs se penchent sur cette épineuse question. Apparemment,
l’outil miracle n’est pas encore trouvé. En général, les méthodes existantes ne
sont applicables que dans des situations classiques routinières pour lesquelles tu as des informations qui te permettent de faire pencher la balance
d’un coté ou de l’autre. Ces situations ne sont pas très compliquées. Des
décisions qui peuvent être prises sur la base d’informations fiables, te permettant de ne pas te tromper, ne sont plus de vraies décisions. </span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"></span></span></div>
<span style="font-size: large;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-family: Times,"Times New Roman",serif;">Lorsque tu disposes de
toutes les informations qui te permettent de prendre de bonnes décisions, le
concept même de décision disparaît. En effet, tous les jours tu prends des
décisions comme par exemple de payer le troisième tiers, de porter la voiture
au garage pour une révision, etc. Cependant, ces décisions n’en sont plus
vraiment puisque tu as des outils (des règles) qui t'aident à les
prendre. Hélas, lorsqu’une vraie décision est à prendre, tu ne trouves dans
ces cas là aucun outil à ta disposition. C’est à ton intuition, à ton
expérience (ce qui revient au même), bref, à ton pifomètre que tu fais
appel. Et c’est la fiabilité de cet outil admirable qui fait la différence
entre les bons et les mauvais chefs.</span></span></span><br />
<span style="font-size: large;"><span style="font-family: "times" , "times new roman" , serif;"> </span></span>Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com2tag:blogger.com,1999:blog-5391207130955978122.post-88857384924455912772017-03-10T11:59:00.000+01:002017-03-10T11:59:30.289+01:00Les indicateurs et tableaux de bord : tout va bien !<!--[if gte mso 9]><xml>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHQBE3xENI6Fbxvyn_Kk89chBDSXypzWNvuPk1bMFhAE5Hlaf-O8IHKx7035D0vZRRUX9YsnT0YE5D4IXQnfJIaTfjsLOAYt_WPy3ZLjjYSG2O48_2OKp_PD_7OK4cfQaw4pfGbVXP2CG0/s1600/images.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHQBE3xENI6Fbxvyn_Kk89chBDSXypzWNvuPk1bMFhAE5Hlaf-O8IHKx7035D0vZRRUX9YsnT0YE5D4IXQnfJIaTfjsLOAYt_WPy3ZLjjYSG2O48_2OKp_PD_7OK4cfQaw4pfGbVXP2CG0/s1600/images.png" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Les
indicateurs et les tableaux de bord ont pour première utilité d’évaluer des performances
mais en second lieu de juger de la capacité des managers à obtenir des (bons) résultats.</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">La
conséquence de cette analyse de ces résultats par l’instance hiérarchique
supérieure est, tu t’en doutes un peu, la louange ou la critique, la carotte ou
le bâton, bref, la promotion ou la punition pour ta pomme.</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Or
carrières exceptionnelles appartiennent à ceux qui ont obtenu en permanence et
régulièrement des résultats exceptionnels. Hélas, nous ne sommes pas tous des
êtres exceptionnels (je parle pour toi bien évidemment) et de ce fait, tes
résultats ne sont pas toujours au beau fixe. Il arrive que parfois, des
événements indépendants de ta volonté, t’empêchent d’atteindre les objectifs
majeurs qui t’ont été fixés. Tu n’es pas coupable de la hausse du pétrole, des
erreurs humaines, de la mauvaise transmission des informations, de
l’incompétence hélas de certains de tes collègues, du manque de zèle d’autres,
ni des imprévus qui te tombent sur la tête et que tu n’as pas le temps de
traiter, ni des problèmes que tu ne sais pas résoudre dans l’immédiat. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Que
faire ?</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Facile,
tu n’es pas dénué de tout bon sens ni d’intelligence pratique. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Tu
vas mettre en place des indicateurs et des tableaux de bord qui montreront que tu
es performant (se reporter aux messages précédents).</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"> </span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-68786928067489231862017-03-01T18:18:00.000+01:002017-03-01T18:23:43.602+01:00Les indicateurs fous : baissez la barre, elle est trop haute !<!--[if !mso]>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
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<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
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<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
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<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
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<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
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<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
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<w:LsdException Locked="false" Priority="31" QFormat="true"
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<w:LsdException Locked="false" Priority="32" QFormat="true"
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<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
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<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
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<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
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<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
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<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
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<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
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<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh23Ev7tiKYPodJyXA7LxplU5WSp5DLD7avagOo23n_qHCyvandxPVTM0nKJzl6e9EIt1kJx40BBnDlTvmrZSI2Jqg3IyjEVyAWiilguYRu5dwKd8ydGsAJxp6RsDVXeMkXWd3w9_BpNJT-/s1600/images.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh23Ev7tiKYPodJyXA7LxplU5WSp5DLD7avagOo23n_qHCyvandxPVTM0nKJzl6e9EIt1kJx40BBnDlTvmrZSI2Jqg3IyjEVyAWiilguYRu5dwKd8ydGsAJxp6RsDVXeMkXWd3w9_BpNJT-/s1600/images.jpg" /></a></div>
<br />
<span style="font-size: large;"><span style="color: windowtext;">Impossible
de passer cette méthode sous silence. Elle permet de mettre au vert nombre d'indicateurs de performances. Et en plus, elle est autorisée par tes
chefs puisqu’ils la pratiquent eux mêmes pour le plus grand bonheur de leur
plan de carrière. </span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Mais
foin d’explications, le mieux est que je te donne la reproduction d’un compte
rendu (réel et authentique je te le jure) d’une revue d’un comité de direction d’une grande
entreprise de gestion immobilière. Je t'assure que je n’en ai pas changé une
ligne. Une petite explication d’abord pour les lecteurs béotiens en matière de gestion
locative : le taux de vacants est le pourcentage d’appartements inoccupés.
Il faut naturellement que ce taux soit le plus faible possible.</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><span style="font-size: large;"><i><b>Taux de vacants sur 12 mois : Résultats de l'année 2015</b> : </i></span></span></div>
<span style="color: blue;"><span style="font-size: large;"><i>
</i></span></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"></span></div>
<span style="color: blue;"><span style="font-size: large;"><i>
</i></span></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><span style="font-size: large;"><i><b>Objectif : 1.05%</b></i></span></span></div>
<span style="color: blue;"><span style="font-size: large;"><i><b>
</b></i></span></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><span style="font-size: large;"><i><b>Réel
: 1.20%</b></i></span></span></div>
<span style="color: blue;"><span style="font-size: large;"><i>
</i></span></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><span style="font-size: large;"><i><b>Taux de vacants sur 12 mois : Résultats de l'année 2016</b> : </i></span></span></div>
<span style="color: blue;"><span style="font-size: large;"><i>
</i></span></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><b><span style="font-size: large;"><i>Objectif : 1.24%</i></span></b></span></div>
<span style="color: blue;"><b><span style="font-size: large;"><i>
</i></span></b></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><b><span style="font-size: large;"><i>Réel
: 1.23%</i></span></b></span></div>
<span style="color: blue;"><span style="font-size: large;"><i>
</i></span></span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="color: blue;"><span style="font-size: large;"><i><b>Commentaires du compte rendu du Codir de 2016 :</b> "le taux de vacants à 12 mois s’établit à 1.23% soit
une évolution défavorable par rapport à la même période de l’an passé mais en
conformité avec l’objectif de cette année" </i></span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">C’est-y pas beau ça ?</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Tu as pigé l’astuce, ce n’est pas très compliqué. Si tes résultats d’une
année ne sont pas dans l’objectif prévu ou si tu sens que la situation va
se dégrader l’an prochain, change d’objectif.</span><span style="color: red;"></span><span style="color: windowtext;"> Sois un peu moins ambitieux
et ton patron en fin d’année te félicitera pour avoir pressenti cette
baisse de résultats qui n’était pas aussi visible que cela à l’époque. </span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Bravo !</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Quel
flair !</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Quelle
intuition !</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Quel
don de visionnaire !</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-27922555896027223142017-02-16T11:50:00.000+01:002017-02-16T11:50:06.714+01:00Les indicateurs fous: le calcul de moyennes<!--[if gte mso 9]><xml>
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<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpoECclrXyYGSs5ePhg9kC6yotW-YdWAvl_NM0hnahsk-jaKPkHwZc55HepsbOgx8YKBbaoHz_BHNALkgHnP-lDQnS9vDUX_X391fqEazL8X6Z0jR5D7tGU3VbvXVFV5BInB2pejiM0PmD/s1600/images.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="176" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpoECclrXyYGSs5ePhg9kC6yotW-YdWAvl_NM0hnahsk-jaKPkHwZc55HepsbOgx8YKBbaoHz_BHNALkgHnP-lDQnS9vDUX_X391fqEazL8X6Z0jR5D7tGU3VbvXVFV5BInB2pejiM0PmD/s320/images.png" width="320" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Je
calcule le taux de service de mon entreprise sur la base des délais de livraison de mes produits chez mes clients, en regard de la date prévue dans
la commande et acceptée par nous. Bien entendu, j'ai décidé d'un objectif à atteindre qui répond aux attentes des clients. Nous promettons de les livrer dans un délai maxi de 5 jours.</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Je suis en train de calculer notre performance pour cette semaine écoulée. Nous avons effectué cinq livraisons dans les délais suivants :</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">3 en 2 jours </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">2 en 3 jours</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">1 en 4 jours </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">2 en 5 jours </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">2 en 12 jours </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">En conclusion : 6 + 6 + 4 + 10 + 24 = 50 / 10 = 5 jours en moyenne </span></span></div>
<span style="font-size: large;"></span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">C’est bon, je suis dans mon objectif. Pas d’action
corrective.</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">J’espère
simplement que les deux livraisons avec 9 jours de retard ne concernent pas des clients
importants.</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"> </span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com2tag:blogger.com,1999:blog-5391207130955978122.post-66913694093239381982017-02-06T14:20:00.002+01:002017-02-06T14:20:34.775+01:00Il ne faut pas mélanger les choux et les carottes<!--[if gte mso 9]><xml>
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<br />
<div class="MsoNormal" style="text-align: justify;">
<b><span style="color: windowtext;"></span></b></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNEhhp668KUuD4eT7YoLIRRlN_a5_YfdVPFviBmK864BzQfICbc2GqAlNq6OBoyW_GHkE7Pn7sDFMG-Lr5Y04gMquab25GermSJgV8ppW5Jxe3YPofaRMwH6IZUiDKaqhApdYiJGbyPvUA/s1600/image.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNEhhp668KUuD4eT7YoLIRRlN_a5_YfdVPFviBmK864BzQfICbc2GqAlNq6OBoyW_GHkE7Pn7sDFMG-Lr5Y04gMquab25GermSJgV8ppW5Jxe3YPofaRMwH6IZUiDKaqhApdYiJGbyPvUA/s320/image.jpg" width="320" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">C’est
la phrase que me répétait autrefois mon instituteur de primaire lorsque je
mélangeais allégrement dans mes exercices de calcul les mètres linéaires et les
décilitres. Nous avons pris l’habitude dans nos tableaux de bord de
comptabiliser des événements afin qu’ils nous renseignent sur notre efficacité.
Nous comptabilisons par exemple :</span></span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de réclamations des clients ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de nouveaux clients acquis ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de clients perdus ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de commandes ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de retards ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de non conformités ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de visites en clientèle ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de devis ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de demandes satisfaites ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de suggestions d’amélioration ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre d’actions correctives ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre de nouveaux prototypes ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Le nombre d’erreurs de commandes ;</span><span style="font-size: large;"> </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;">- Etc.</span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Nous
nous autorisons ces additions car les événements portent le même nom. Nous
additionnons des réclamations, des commandes, des retards. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Hélas,
si nous nous observons de plus près ces éléments nous constatons qu’ils sont
dissemblables. Nous distinguons des choux, des carottes, des betteraves rouges
et des poireaux. Mais nous les additionnons sans vergogne</span></span></div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span style="color: windowtext; font-family: "Times New Roman",serif;"><span></span></span><span style="color: windowtext;">- Un client perdu
avec un chiffre d’affaires de 10 euros est-il une même unité que le client qui
s’en va avec un chiffre d’affaire de 10000 euros ?</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span style="color: windowtext; font-family: "Times New Roman",serif;"><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span><span style="color: windowtext;">Un retard de
livraison de trois jours chez un de nos plus gros clients qui attend sur nous
pour travailler est-il de même nature qu’un retard de trois jours chez un
client de moindre importance (pour notre CA) qui a encore un peu de stock à sa
disposition ?</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="margin-left: 36pt; text-align: justify; text-indent: -18pt;">
<span style="font-size: large;"><span style="color: windowtext; font-family: "Times New Roman",serif;"><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span><span style="color: windowtext;">Un départ de
collaborateur qui suit son conjoint muté à l’autre bout de la France est-il le même
légume qu’un départ pour harcèlement ?</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Dans
ces conditions, quelles informations attendons-nous de telles additions ?</span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Que
puis-je faire d’un indicateur qui affiche que mes commerciaux ont tous
effectués leurs cinq visites quotidiennes ? Sont-ils tous également
efficaces ? Non car les résultats en termes de marge et de chiffre
d’affaire sont différents. Quel est alors l’utilité d’un tel indicateur ? Que
m’apprend-il de plus sur l’efficacité de mes commerciaux que je ne connaisse
déjà de par leurs résultats ? </span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Une
visite chez un client n’est pas une unité de comptabilité. </span></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Je
préfère qu’un commercial passe trois heures chez un client pour le convaincre
ou traiter un problème et qu’il revienne avec la commande du mois (même s’il
n’a pas fait son quota de visites quotidiennes) plutôt qu’un autre, qui n’est
pas en forme mais qui s’efforce de dire bonjour à ses clients pour que l’indicateur
du nombre de visites soit positif. </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;"> </span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com1tag:blogger.com,1999:blog-5391207130955978122.post-58065206379764101472017-02-01T10:51:00.002+01:002017-02-01T10:53:41.237+01:00La performance n'est pas un gros mot<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEilKP7fXJh_DRXAiJFWgJsnZDV-bnHMo1t47stAqIPOcpsuvYfHvME2Rva-boBTKORHXmfapb91a79y6iODwyn3lpZtCY5xh5K1OKhwkMAsssl3RB01Zf7lnf7rwP3CeiBWd0XBuopBckW0/s1600/image.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEilKP7fXJh_DRXAiJFWgJsnZDV-bnHMo1t47stAqIPOcpsuvYfHvME2Rva-boBTKORHXmfapb91a79y6iODwyn3lpZtCY5xh5K1OKhwkMAsssl3RB01Zf7lnf7rwP3CeiBWd0XBuopBckW0/s1600/image.jpg" /></a></div>
<br />
<span style="font-size: large;">Décidément, j'ai trop de travail.</span><br />
<span style="font-size: large;">Non je plaisante, mais ce début d'année est (tant mieux) bien chargé et comme disait ma chère grand mère, les jours passent, etc.</span><br />
<span style="font-size: large;">Merci à Florence de me secouer un peu et par conséquent, je te propose un sujet de réflexion hautement philosophique : </span><br />
<span style="font-size: large;"><b>Non, la performance n’est pas un gros mot !</b><br />Ceux qui pensent que pour être heureux au travail et vivre dans une société de développement durable (ou de décroissance), il ne faut plus être productif se trompent. Tant que nous aurons besoin d’objets et de services pour vivre confortablement (un minimum), il faudra des gens comme toi et moi (des benêts sans doute) pour travailler et fabriquer les objets en question ou rendre lesdits services.<br />Lorsque tu es productif, tu effectues un travail vite fait ET bien fait. Si pour réaliser une révision de ton installation de chauffage, un artisan met trois heures au lieu d’une (il glande un peu pour ne pas se fatiguer), il a passé trois heures de sa vie au boulot.<br />S’il met une heure seulement, il aura passé une heure de la même vie au boulot. Ensuite, soit il continue de bosser, soit il va se balader. La productivité lui aura permis de faire autre chose à son choix selon le type de société qu’il souhaite (plus de temps libre et moins d’argent ou plus d’argent et moins de temps libre).</span><br />
<span style="font-size: large;">- Pardon, qui a dit vouloir plus d’argent et plus de temps libre ?</span><br />
<span style="font-size: large;">- C'est vous ? Et quel âge avez-vous cher Monsieur ?</span><br />
<span style="font-size: large;">- Ah... Quand même ! Et vous croyez encore à papa Noël ? <br />– Parce que si vous ne disposez pas d’une fortune personnelle, il vous faudra hélas donner (du travail) pour recevoir (du bien-être). </span><br />
<span style="font-size: large;">Ah mais ! </span>Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-85417539552780928932016-12-24T10:38:00.002+01:002016-12-24T10:40:05.076+01:00La recherche d'opportunités via la communication interne<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMfOvbaOFLV6JnevFYOWYJS8JPuAF-hQZwa5AFvE_pll_fy1sXYUVjqwcnL7vDxWOALBA1r5tVs8gJEQTlKO-Vzqh7Slgu6PQyYyt_TvqMJ3kvNkL-jTFyCIIr1m-ji2-jpI1sgQcQ6S_u/s1600/images.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMfOvbaOFLV6JnevFYOWYJS8JPuAF-hQZwa5AFvE_pll_fy1sXYUVjqwcnL7vDxWOALBA1r5tVs8gJEQTlKO-Vzqh7Slgu6PQyYyt_TvqMJ3kvNkL-jTFyCIIr1m-ji2-jpI1sgQcQ6S_u/s1600/images.jpg" /></a></div>
J<span style="font-size: large;">e n'ai pas été très présent ces dernières semaines pour cause de surcharge et d’échauffement du moteur principal. Je te propose un petit sujet d'actualité, j'ai nommé la recherche d'opportunités d'améliorations qui fait partie de l'exigence de management des risques de la nouvelle norme ISO 9001.</span><br />
<span style="font-size: large;">Le voici :</span><br />
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<span style="font-size: large;">La recherche d’opportunités d’améliorations des produits et
services d’un organisme et d’amélioration des résultats des processus dudit organisme
est une exigence majeure puisqu’elle est liée à la nécessité aujourd'hui d’avoir
toujours un coup d’avance sur ses concurrents quand on est privé et de faire
des économies quand on est public. Tu sais parfaitement que cette recherche n’est
pas simple car le propre même d’une opportunité est d’être fugace (on emploie
souvent l’expression : « Saisir une opportunité »). Elle se
présente, puis elle peut disparaitre au bout d’un laps de temps plus ou moins
long. Et puis, elle demande une attention constante pour la découvrir. Autre
difficulté, l’origine d’une opportunité est très souvent externe (hors du processus
ou de l’organisme) et par conséquent, il faut mettre en place des dispositions
qui permettent une écoute structurée et une communication interne efficace.
Cela tombe bien me dit-tu, puisque ceci (la communication interne) est
également une exigence de la norme ISO 9001 :2015.</span></div>
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<span style="font-size: large;">Je t’explique : il faut que chaque processus, y compris
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établisse entre le processus qui dispose de l’information et lui-même une
communication pérenne. Par exemple, le processus de management souhaite
disposer chaque mois, de la part du processus commercial, de la liste régulière
des affaires déclinées (l’entreprise n’a pas été en capacité technique de
répondre par exemple). L’analyse de ces affaires peut conduire à identifier des
opportunités de marchés nouveaux ou de services nouveaux. Autre exemple, le processus
« R&D » souhaite disposer de la part du processus commercial d’informations
régulières sur les besoins futurs des clients et de prospects. Il souhaite
également disposer de la part du processus « Achats », d’informations
sur les autres produits et services vendus par les prestataires externes et que
l’entreprise n’achète pas. Cela peut conduire à trouver là aussi des idées de
produits ou de services nouveaux à partir de matériaux non encore exploités. Il
est possible de demander aux processus spécialisés des informations sur les
concurrents, sur l’évolution des habitudes des consommateurs, etc. Bref, chaque
processus doit identifier ses besoins en informations et les demander à ceux
dont le métier leur donne accès à ces éléments. </span></div>
<div class="MsoNormal">
<span style="font-size: large;">Tu as compris la méthode ? Tu peux aller plus loin sans
moi non ? Je ne vais tout de même pas te mâcher tout ton boulot.</span></div>
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<span style="font-size: large;">Sur ce, je te souhaite de joyeuses fêtes de fin d’année et à
l’an prochain pour de nouvelles aventures.</span></div>
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<span style="font-size: large;"> </span></div>
<div class="MsoNormal">
<br /></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com1tag:blogger.com,1999:blog-5391207130955978122.post-18927056207361975992016-11-27T14:53:00.001+01:002016-11-27T14:53:56.256+01:00Entreprises et systèmes vivants : souplesse et adaptébilité (Saison 12)<!--[if gte mso 9]><xml>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEim3rRUSifGOBuLzmkL6WHFDVG0AytALczVIwKEYkaEgOZ8a9CbFhSqxF_x_0C-PslxukwoUft2d100fGsHhU8O191IL4nyJf3y2ZOnsERPnxqitSaB2WpiJmjJK-Sc-27-EuKQOZJ9gAOB/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEim3rRUSifGOBuLzmkL6WHFDVG0AytALczVIwKEYkaEgOZ8a9CbFhSqxF_x_0C-PslxukwoUft2d100fGsHhU8O191IL4nyJf3y2ZOnsERPnxqitSaB2WpiJmjJK-Sc-27-EuKQOZJ9gAOB/s320/book+survie+001.jpg" width="230" /></a></div>
<h1 style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Il
ne faudrait pas que tu penses, que pour toi, c’est joué d’avance. </span></span></h1>
<span style="font-size: large;">
</span><h1 style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">DALIDA
(A chacun sa chance).</span></span></h1>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Pourquoi ne serions-nous pas, par exemple, les champions
des produits de sécurité. Nous pourrions continuer à développer et à maintenir
une réputation mondiale dans la production des objets qui participent à la
sécurité des usagers dans les trains, les automobiles, les téléphériques, le
nucléaire, etc.<span> </span>Les pays émergents n’ont
pas encore cette conscience du risque et ce respect de la santé et de la
sécurité de leurs clients. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Taillons-nous une réputation dans ce domaine comme nous
l’avons déjà dans le luxe. Le luxe d’ailleurs est encore une niche à développer
puisqu’il y aura (cela a commencé également depuis quelques années) de plus en
plus de millionnaires ou milliardaires hors de l’Europe et hors de France. Les
gens qui ont de l’argent n’achètent pas dans les magasins de hard discount. Le
coût de l’objet est très secondaire en regard de l’innovation apportée ou de
l’image, de la qualité et du service.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">J’ai travaillé il y a quelques années avec un architecte
qui s’était spécialisé dans la construction de maisons de vacances dont les
prix moyens étaient vingt fois plus élevés que celui de nos masures
d’habitations principales. A ton avis, pourquoi les industriels, les vedettes
internationales, les chefs d’Etat étrangers (non, ce n’étaient pas toi et moi
ses clients) venaient le voir lui alors que ses honoraires étaient le double de
ceux de ses confrères ?</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Oui, exactement !</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Parce qu’il avait la réputation établie qu’il n’y aurait <u>AUCUN</u>
problème dans la construction de l’ouvrage. Ses clients − très riches − n’ont
pas de temps à perdre et il me citait le cas d’un industriel − que tu
connais (de nom) −<span> </span>pour lequel il
avait travaillé. Il a vu son client deux fois un quart d’heure pendant l’année
qu’a duré la construction de la villa. La première fois pour écouter ses
souhaits et prendre la commande et la seconde fois pour lui remettre les clés
de la maison. Il n’y a eu <u>AUCUN</u> problème, inutile de le préciser bien
entendu.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Parfois, ses clients viennent visiter le chantier à
l’improviste. Ils n’y trouveront même pas une moitié de clou qui traîne par
terre. En tant que maître d’œuvre, cet architecte payait bien ses entrepreneurs
mais il était intraitable quant à la qualité du travail et quant à la propreté
des chantiers. </span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-41328540037568719142016-11-11T18:18:00.001+01:002016-11-11T18:18:16.862+01:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 11)<!--[if gte mso 9]><xml>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEil3uBo1bDG0sQnqU2VuaDi57qudDtLpm8iLWcvWCDAiT_flXh0sqp1-gggT-Sr0nnwue0jU_h2FJ4ROyOKvIjtcGtuY-Nj2vVNareHK4egCAlap7hAKjUL3NMmbQD6X4FRRwfDxoHv1081/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEil3uBo1bDG0sQnqU2VuaDi57qudDtLpm8iLWcvWCDAiT_flXh0sqp1-gggT-Sr0nnwue0jU_h2FJ4ROyOKvIjtcGtuY-Nj2vVNareHK4egCAlap7hAKjUL3NMmbQD6X4FRRwfDxoHv1081/s320/book+survie+001.jpg" width="230" /></a></div>
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<span style="font-size: large;"><b><span style="color: windowtext;">Il </span></b><a href="http://www.evene.fr/citations/mot.php?mot=vaut"><b><span style="color: windowtext; text-decoration: none;">vaut</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=mieux"><b><span style="color: windowtext; text-decoration: none;">mieux</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=faire"><b><span style="color: windowtext; text-decoration: none;">faire</span></b></a><b><span style="color: windowtext;"> des </span></b><a href="http://www.evene.fr/citations/mot.php?mot=conneries"><b><span style="color: windowtext; text-decoration: none;">conneries</span></b></a><b><span style="color: windowtext;"> que s'</span></b><a href="http://www.evene.fr/citations/mot.php?mot=economiser"><b><span style="color: windowtext; text-decoration: none;">économiser</span></b></a><b><span style="color: windowtext;">. </span></b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><a href="http://www.evene.fr/celebre/biographie/gerard-depardieu-871.php" title="Voir la fiche de Gérard Depardieu"><b><span style="color: windowtext; text-decoration: none;">Gérard
Depardieu</span></b></a></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Lorsque tu travailles à l’avenir de tes enfants, tu
les aides à choisir (dans la mesure où ils l’acceptent) un métier d’avenir. Il
est difficile de prévoir de quoi sera fait demain mais nous avons certains
signes, certains signaux faibles qui peuvent nous aider à imaginer quelques
grandes orientations. Dans un monde changeant, mondialisé où les règles sont de
plus en plus contraignantes, il n’est pas difficile d’être grand clerc pour
deviner que les métiers du droit (le juridique) sont promis à de grandes
ouvertures. Il n’est pas difficile de penser que les métiers du commerce (les
plus vieux métiers du monde) le resteront encore quelques millénaires si notre
vieille terre nous supporte encore tout ce temps. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Pour ton entreprise, tu peux réfléchir de manière
analogue et t'interroger sur les activités qui auront encore du tonus dans
quelques années. Si tu ne peux pas voir au-delà de quatre à cinq ans,
c’est que tu travailles dans des technologies changeantes et que tu dois
mettre en œuvre des systèmes de veille afin de capter encore plus finement que
les autres les signaux faibles qui t'indiquent des changements probables de tes activités.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Tu peux aussi imaginer, car ce phénomène a démarré il
y a quelques dizaines d’années, que de nombreux pays que l’on disait émergents
seront aujourd'hui beaucoup plus riches que nous. Ils possèdent, pour certains
d’entre eux, d’importantes réserves de richesses naturelles et leurs industries
se développent rapidement avec des acquisitions de savoir-faire que nous
perdons au fur et à mesure des délocalisations et des ventes de technologies.
Dans quelques années, cette évolution nous permettra de nous positionner sur
des niches (en termes de volumes de production) parce que nous serons devenus
très petits et que le marché sera devenu très grand. Ces niches, qui permettront
à des PME de résister industriellement, peuvent devenir des critères réputés
pour la France. On accorde encore beaucoup de crédit à la qualité suisse
n’est-ce pas ?</span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-66155507209351739092016-11-01T17:34:00.000+01:002016-11-01T17:34:04.833+01:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 10)<!--[if gte mso 9]><xml>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNwZrRGxf5nA3_ANXaC-HLrFMvukG3Zy3L-mBRqg3oM_aUxts-EX46N1lt9ZtmM5nXssUCPHuB3Bg8zoWdgzuD_uQ2pnY0xZsr3DO_lIj7gs5bRj7PvPlm0ZYBtWL9ArT_xhWRGL3wHRJ4/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhNwZrRGxf5nA3_ANXaC-HLrFMvukG3Zy3L-mBRqg3oM_aUxts-EX46N1lt9ZtmM5nXssUCPHuB3Bg8zoWdgzuD_uQ2pnY0xZsr3DO_lIj7gs5bRj7PvPlm0ZYBtWL9ArT_xhWRGL3wHRJ4/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoBodyText">
<span style="font-size: large;"><b>C’est en forgeant
qu’on devient chômeur. Des forges, t’en as plus. </b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><b>Jean Marie GOURIO
(Brèves de comptoir).</b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Il faut faire preuve d’adaptabilité et le secret de cette
qualité est le principe de subsidiarité. Celui-ci explique que le pouvoir doit
être donné à ceux qui sont confrontés aux problèmes afin de pouvoir les
résoudre sans en faire part à la hiérarchie. Tu as déjà compris que la
hiérarchie est l’ennemi de la souplesse et de l’adaptabilité. Plus il existe de
niveaux et plus l’organisme est lourd et lent et fait preuve d’inertie.
Aujourd'hui il apparait de nombreux concepts qui visent à une réduction des strates
et à un accroissement des pouvoirs des opérationnels. L’entreprise libérée pour
ne pas la nommer dont je t’ai déjà parlé il y a quelques semaines. Mais sans vouloir
mettre en œuvre (tout de suite) ce concept révolutionnaire, on peut agir plus
raisonnablement en prenant comme guide la norme ISO 9001. En effet, si tu
engages un management par les processus dans le bon sens du poil, tu devrais
donner plus d’autonomie auxdits processus afin qu’ils puissent déterminer les
résultats attendus par les directions (après négociations avec icelles bien
entendu) et mettre tout en œuvre pour tendre vers lesdits résultats. Si chaque processus
se comporte comme une mini entreprise et fait un travail de qualité pour ses
clients internes (rapide et conformes aux attentes), alors l’organisme sera
souple et adaptables aux aléas et aux évolutions de son environnement.</span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-90996465816837796532016-10-22T19:08:00.002+02:002016-10-22T19:11:44.686+02:00Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-72714032263754785192016-10-22T19:08:00.001+02:002016-10-22T19:11:35.414+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 9)<!--[if gte mso 9]><xml>
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Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
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<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEia8VuE2BFAIsvHKotZjThcqppw4u7EnzILlrnJ0-3t5ySyRBKiRENWQxMFZ-iGeew0zNAt6-kgAZMYhJ-VdvQwDqTiobZgMy6sv1Q80HJMSLpwMxJGBGFrCFc4u5T8LJUCM8o7eZNPGTHx/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEia8VuE2BFAIsvHKotZjThcqppw4u7EnzILlrnJ0-3t5ySyRBKiRENWQxMFZ-iGeew0zNAt6-kgAZMYhJ-VdvQwDqTiobZgMy6sv1Q80HJMSLpwMxJGBGFrCFc4u5T8LJUCM8o7eZNPGTHx/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoNormal">
<span style="font-size: large;"><b><span style="color: windowtext;">Je ne vois pas ce qui a changé depuis le moyen âge à
part qu’on met plus d’armures. </span></b></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal">
<span style="font-size: large;"><b><span style="color: windowtext;">Jean Marie GOURIO (Brèves de comptoir).</span></b></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;">Nous n’échapperons pas à la loi qui régit les phénomènes
de changement. Je t'ai expliqué plus haut que le changement fait peur.
Premier obstacle.</span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;">Le second est que le changement engendre une forte
consommation d’énergie.</span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;">Chaque fois que nous sommes confrontés à une modification
de notre milieu, notre organisme réagit (« action égale réaction »).
Il fabrique du chaud, du froid ou tout autre élément en réponse à l’agression
extérieure. Pour ce faire, il consomme de l’énergie. Autrement, réagir à un
changement de notre environnement est fatiguant.</span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;">En conséquence, nous n’aimons pas le changement parce
qu’il nous oblige à travailler et que cela nous fatigue. </span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;">Or non seulement, nous devons travailler pour produire les prestations qui
justifient l’existence de notre entreprise mais nous devons également travailler pour résister à l’entropie
ambiante. Je te vois ouvrir de grands yeux étonnés. Je t’explique et cela te</span><span style="font-size: large;"> servira dans tes conversations avec tes
supérieurs hiérarchiques, pour les impressionner. L’entropie est la tendance
naturelle qui conduit tout système organisé vers le désordre. C’est la théorie
du bordel ambiant cher à Roland MORENO, le génial inventeur de la carte à puce.
Pour réparer les désordres générés par ce second principe de thermodynamique,
nous devons produire de l’énergie noble, autrement dit, du travail.</span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoBodyText">
<span style="font-size: large;">Nous devons travailler encore pour préparer le futur en
consacrant du temps à l’amélioration, au changement, à l’innovation tout cela
dans le même but qui est d’exister encore demain et après-demain (si possible).</span><br />
<span style="font-size: large;">Bref, nous devons toujours bosser.</span><br />
<span style="font-size: large;"> </span><br />
<br />
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-20853587316425612392016-10-08T07:29:00.001+02:002016-10-08T07:29:07.578+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 8)<!--[if gte mso 9]><xml>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEKc1Weux2l_ruMLcN-rQHjBQCRUOVdHXTd91kxPVxK7zH0IO2taiAQkGHibkp4e98AGO7EoJ6YbAacfzEvg_5tp5jtsgZYSHxOJ0pToQjvwfALsNp3nr-vbdH6wAb-R0D9cFdCj4RBxKg/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEKc1Weux2l_ruMLcN-rQHjBQCRUOVdHXTd91kxPVxK7zH0IO2taiAQkGHibkp4e98AGO7EoJ6YbAacfzEvg_5tp5jtsgZYSHxOJ0pToQjvwfALsNp3nr-vbdH6wAb-R0D9cFdCj4RBxKg/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoBodyText">
<span style="font-size: large;"><b>Dans un commerce
c'est moche quand le fond fond, poils aux pieds. </b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><b>Bobby LAPOINTE
(Aragon et Castille).</b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">La première difficulté est donc d’identifier des signaux
annonciateurs de changements nuisibles. La suivante (et pas des moindres) est
de mettre en œuvre des solutions de rechange dès les premiers signaux. Une
évolutions ou pire une reconversion n’est pas facile. Cela demande souvent une
dizaine d’années au bas mot. J’ai le souvenir d’une PME de Haute Saône qui
produisait autrefois des cônes en cartons destinés à l’industrie des filatures
vosgiennes, activité aujourd’hui morte et enterrée. Le signal visible de
l’époque était les délocalisations vers l’Asie et les pays du Maghreb. Très tôt
cette entreprise qui savait travailler le carton a produit des cornières
destinées à renforcer les cartons d’emballages. Puis l’extrusion plastique a
complété peu à peu cette compétence et en dix ans, cette PME s’est reconvertie
sans plan social.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Quelques visionnaires ont su à temps interpréter des
événements qui touchaient de près et parfois de loin leurs entreprises mais
pourquoi ne pourrions-nous pas aujourd'hui élaborer des méthodes de veille et
surtout d’actions.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Imaginons maintenant que nous surveillons notre environnement
et que nous en tirions des informations susceptibles de nous alerter sur la
nécessité d’évoluer plus rapidement que l’évolution naturelle de la
technologie.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Il nous faut agir. Autrement dit, il nous faut consacrer
du temps à préparer le changement et le futur. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Comment faire dans une conjoncture qui réduit nos marges
de manœuvre et nos ressources ? Prendre du temps sur l’opérationnel pour
en donner à la stratégie et au changement. Mission impossible ?</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Une solution : une plus forte implication pour une
meilleure utilisation des ressources. </span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-73589578055568746002016-09-26T10:55:00.004+02:002016-09-26T10:55:55.428+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 7)<!--[if gte mso 9]><xml>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUWZAK9xPqbWCvI3PgrBlQcAYHZK4bV7Qx7q_enSnCXwIMSKbcdo9MC32mTRGhYO0avrJNDeod-XD4eKAhT7akRXvemRioF_wUPNGjKQ3XtZtyuZ3OQuW3ILV9JyoJu9MCorgChzcy2hSv/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUWZAK9xPqbWCvI3PgrBlQcAYHZK4bV7Qx7q_enSnCXwIMSKbcdo9MC32mTRGhYO0avrJNDeod-XD4eKAhT7akRXvemRioF_wUPNGjKQ3XtZtyuZ3OQuW3ILV9JyoJu9MCorgChzcy2hSv/s320/book+survie+001.jpg" width="230" /></a></div>
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<span style="font-size: large;"><b>Le chaos est
souvent source de vie alors que l’ordre génère des habitudes.</b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><b>Henry BROOKS ADAM.</b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Notre second souci est d’être capable de nous adapter à ces
changements qu’ils soient insidieux ou considérables, superficiels ou profonds.
Mais d’abord, il nous faut les percevoir. Ne faisons pas comme la grenouille
qui ne sent pas monter la température de l’eau de son bocal. Installons des
thermomètres partout. Et encore, pour l’animal c’est simple, elle doit
surveiller un seul paramètre. Nous, nous ne savons pas tout ce qui peut
dangereux pour notre avenir. Quels sont les paramètres de notre environnement
qui, en changeant, peuvent nous mettre en danger ?</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Notre premier boulot est donc d’établir une liste
exhaustive de ces éléments. Nous pouvons le faire pour l’entreprise ou pour
nous même.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Pour notre entreprise, il peut s’agir d’éléments qui sont
dans l’actualité et que nous ne surveillons pas de manière systématique.
Ceux-là sont peut-être plus dangereux car assez invisibles. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">C’est d’ailleurs assez marrant que, dans la dernière
version de la norme ISO 9001, celle de 2015 bien entendu, on trouve dans les premières
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et internes ainsi que la connaissance des attentes des parties intéressées
influentes qui peuvent, si l’on n’y fait pas face, constituent autant de
dangers générant des risques variables selon les typologies d’entreprises.</span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com1tag:blogger.com,1999:blog-5391207130955978122.post-61656711977852269602016-09-17T07:50:00.000+02:002016-09-17T07:50:48.182+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 6)<!--[if gte mso 9]><xml>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
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<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
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<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
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<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
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<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
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<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
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<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
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<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
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<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
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<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
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<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
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<w:LsdException Locked="false" Priority="31" QFormat="true"
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<w:LsdException Locked="false" Priority="32" QFormat="true"
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<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
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<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
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<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
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<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
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<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
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<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
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Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
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Name="List Table 6 Colorful Accent 4"/>
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<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
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<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
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<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
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<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Mention"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Smart Hyperlink"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Tableau Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
line-height:107%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ascii-font-family:Calibri;
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhQuf7E9R3Dqbj2wNr5W7fVYgxGf1WIQ02pbx8UZT0gueLucNT3NDTCts7FIFGoATWq9XM_82-0nBXJ3UeEVwOFZTR2Xs9-1rOI27bpEmiBgH7-BHNEiy5Mj_W5TKFrHknnDmdOG4tuCVx9/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhQuf7E9R3Dqbj2wNr5W7fVYgxGf1WIQ02pbx8UZT0gueLucNT3NDTCts7FIFGoATWq9XM_82-0nBXJ3UeEVwOFZTR2Xs9-1rOI27bpEmiBgH7-BHNEiy5Mj_W5TKFrHknnDmdOG4tuCVx9/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoBodyText">
<span style="font-size: large;"><b>Face au monde qui
change, il vaut mieux penser le changement que changer le pansement. </b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><b>Francis BLANCHE </b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Tout changement fait peur et c’est pour cette simple
raison que nous (nous, individus et nous, entreprises) ne l’aimons pas
beaucoup, ou pour être plus exact que la plupart d’entre nous ne l’aime pas
beaucoup.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Notre fonctionnement basique refuse le changement car il
est synonyme d’inconnu et de risque. Il est synonyme d’efforts supplémentaires.
Or nous devons absolument accepter l’idée de changer et, tant mieux ou hélas,
de changer de plus en plus vite et de plus en plus souvent. Nous devons nous
préparer à des variations brutales et à des variations sournoises.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Notre premier souci est donc d’aimer et de faire aimer le
changement. Pour cela, nous nous entrainerons à changer mais il faut donc aussi
apprendre à prendre du plaisir avec le changement. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Un ami expert en PNL (Programmation Neuro Linguistique)
qui est un concept de communication (je demande pardon auprès des maîtres
praticiens de mes explications approximatives) très puissant mais aussi un
concept de développement personnel assez exceptionnel.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">La PNL nous enseigne entre autres le fait que nos actes
sont générés par un moteur essentiel qui est la recherche du plaisir. Cette
recherche peut avoir des conséquences graves si nous manquons parfois de raison
(« point trop n’en faut » aurait ajouté ma chère grand-mère). Par
exemple en fumant trop, en mangeant énormément ou en buvant plus que de raison.
Tous ceux qui dans leur vie ont été confronté à des tentatives d’arrêts de la
cigarette me comprendront certainement mieux que les autres : se priver
d’un plaisir n’est pas accepté facilement par notre inconscient. Lorsque nous
arrêtons de fumer par un effort de volonté, nous subissons à notre insu des
transferts malins. Nous mangeons plus et prenons du poids, nous devenons
irritables, etc. Cela fait des dégâts ailleurs. Pourquoi ? Parce que nous
avons ancré dans notre cerveau le fait que la fumée est un plaisir. Notre
cerveau raisonnable (docteur Jeckill) nous explique que nous mettons notre vie
en danger et notre inconscient (mister Hyde) nous chuchote que c’est tellement
bon qu’on sera bien bête de ne pas en profiter. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Mais c’est Hyde le plus fort.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">La seule manière d’arrêter une activité nuisible est de
déprogrammer notre cerveau de l’idée que cela nous apporte du plaisir et de la
reprogrammer pour qu’il prenne conscience (c’est le mot) qu’il n’y a pas de
plaisir. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Et réciproquement, la seule manière d’accepter quelque
chose de nouveau est d’y trouver du plaisir. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Essayons de trouver des satisfactions personnelles dans
les changements nécessaires.</span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-43614210277279589892016-09-12T18:00:00.001+02:002016-09-12T18:00:23.249+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (Saison 5)<!--[if gte mso 9]><xml>
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<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNJjS_bMz71tB6XJpB2H4gG7dE_ammg_-fTHJ7OOwSdVZCgBEQBXgFW34PbGPjO6UHG9Md0WB0okS75-dRSj2i4XMoAUHmhpV0XAVmlTzloe3ghO_3gi1DcBsp4KJNuJ0XO9XwFRp5ifSv/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNJjS_bMz71tB6XJpB2H4gG7dE_ammg_-fTHJ7OOwSdVZCgBEQBXgFW34PbGPjO6UHG9Md0WB0okS75-dRSj2i4XMoAUHmhpV0XAVmlTzloe3ghO_3gi1DcBsp4KJNuJ0XO9XwFRp5ifSv/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoNormal">
<span style="font-size: large;"><b><span style="color: windowtext;">Le </span></b><a href="http://www.evene.fr/citations/mot.php?mot=chemin"><b><span style="color: windowtext; text-decoration: none;">chemin</span></b></a><b><span style="color: windowtext;"> le plus </span></b><a href="http://www.evene.fr/citations/mot.php?mot=court"><b><span style="color: windowtext; text-decoration: none;">court</span></b></a><b><span style="color: windowtext;"> d'un </span></b><a href="http://www.evene.fr/citations/mot.php?mot=point"><b><span style="color: windowtext; text-decoration: none;">point</span></b></a><b><span style="color: windowtext;"> à un autre
est la </span></b><a href="http://www.evene.fr/citations/mot.php?mot=ligne"><b><span style="color: windowtext; text-decoration: none;">ligne</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=droite"><b><span style="color: windowtext; text-decoration: none;">droite</span></b></a><b><span style="color: windowtext;">, à </span></b><a href="http://www.evene.fr/citations/mot.php?mot=condition"><b><span style="color: windowtext; text-decoration: none;">condition</span></b></a><b><span style="color: windowtext;"> que les </span></b><a href="http://www.evene.fr/citations/mot.php?mot=deux"><b><span style="color: windowtext; text-decoration: none;">deux</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=points"><b><span style="color: windowtext; text-decoration: none;">points</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=soient"><b><span style="color: windowtext; text-decoration: none;">soient</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=bien"><b><span style="color: windowtext; text-decoration: none;">bien</span></b></a><b><span style="color: windowtext;"> en </span></b><a href="http://www.evene.fr/citations/mot.php?mot=face"><b><span style="color: windowtext; text-decoration: none;">face</span></b></a><b><span style="color: windowtext;"> l'un de
l'autre.</span></b></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;"><a href="http://www.evene.fr/celebre/biographie/pierre-dac-255.php" title="Voir la fiche de Pierre Dac"><b><span style="color: windowtext; text-decoration: none;">Pierre Dac.</span></b></a><b><span style="color: windowtext;"></span></b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Lorsque je parle d’identité c’est de nos caractéristiques
cérébrales et physiques que je parle. Pour cela, nos organismes doivent
résister au changement de notre environnement. Par exemple, lorsqu’il fait
froid, nous devons résister à cette modification de notre milieu. Pour que nous
gardions notre identité (survivre) nous développons en interne une réaction
contraire et équivalente à celle qui nous agresse. Autrement dit, dans le cas
du froid, nous augmentons notre température interne pour compenser la baisse
des températures externes. A l’inverse, si nous sommes confrontés à une
augmentation de la température ambiante, notre organisme va commencer à
fabriquer du froid par le biais de la transpiration. Nous n’avons pas une marge
de manœuvre illimitée. Nous pouvons nous adapter aux changements si et
seulement si ces modifications ne dépassent pas certaines limites au-delà
desquelles notre organisme ne peut plus réagir et meurt.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Pour l’entreprise, le problème est le même que pour nous
autres. Elle doit garder ses caractéristiques (ses produits, ses compétences,
sa culture) mais en même temps, elle doit s’adapter aux évolutions du monde qui
l’environne. Autrement dit elle doit engendrer des réactions internes inverses
aux changements externes et proportionnelles à leur importance. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Tu me lâches déjà ? C’est trop compliqué ? </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Reste avec moi, je vais essayer de prendre des exemples. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Si les ventes baissent, nous devons redoubler d’efforts
commerciaux (promotions, publicité, présence plus forte auprès des clients,
etc.) pour compenser ce changement externe n’est-ce pas ?</span></div>
<div class="MsoBodyText" style="margin-left: 36pt; text-indent: -18pt;">
<span style="font-size: large;">C’est
ce que tu fais déjà, me dis-tu ?</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Oui bien entendu et c’est pour cette raison que ton
entreprise est encore de ce monde. Cependant, il faut être conscient de ce
principe et l’appliquer chaque fois que cela est nécessaire. Il faut d’abord
prendre conscience du changement (ce n’est pas toujours facile) puis prendre
les mesures correctives qui s’imposent (et ce n’est pas toujours facile non
plus).<span> </span></span></div>
<div class="MsoBodyText">
<span style="font-size: large;"><span> </span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-77711985990475676242016-08-31T08:59:00.002+02:002016-08-31T09:01:06.021+02:00Efficience dans le sanitaire et le médicosocial<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiyjP2JY4o16O7ub_mJ0UEkIYCRYkN5Q7mYYmS6CNnQGVBWhYwhZCv2-0z8xxblgZGtjt84mY-TZvCcxb8NzDlJFOwyuQZhomkXaRuYg0a-RhaouAq_k6dDLM2n3PWjkgjENRgsFZ2KaZsC/s1600/images.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiyjP2JY4o16O7ub_mJ0UEkIYCRYkN5Q7mYYmS6CNnQGVBWhYwhZCv2-0z8xxblgZGtjt84mY-TZvCcxb8NzDlJFOwyuQZhomkXaRuYg0a-RhaouAq_k6dDLM2n3PWjkgjENRgsFZ2KaZsC/s1600/images.jpg" /></a></div>
<span style="font-size: large;">Ce mot est une injure lorsque tu l'évoques dans certains milieux professionnels mais être efficient se résume parfois à travailler intelligemment. J'ai une copine qui est ASH (Agent de service hospitalier) et une de ses tâches quotidiennes consiste à faire le ménage dans les chambres des patients ou des résidents. On lui a expliqué, que, pour des raisons de traçabilité, elle devait chaque jour utiliser une application informatique dans laquelle elle trouve la date, les numéros de chambres et une liste de tâches à cocher. Elle renseigne cette application en assurant que, dans la chambre 207, elle a bien nettoyé consciencieusement les barres d'appui dans les toilettes, les sols, les sanitaires, etc. (une demi douzaine d'items) et elle recommence pour la chambre 208, etc. Sachant qu'elle doit prendre en charge une douzaine de chambre, elle passe au moins un quart d'heure chaque fin de journée à cette occupation.</span><br />
<span style="font-size: large;">Serait-elle une mauvaise professionnelle, comme on pourrait le croire avec ce contrôle qui n'a aucune valeur soit dit entre nous puisque rien ne l'empêche de cocher une rubrique en ayant fait le travail à moitié ?</span><br />
<span style="font-size: large;">Si toi, chef, tu t'es assuré une fois pour toute que cette personne est compétente et que tu as confiance en elle, quel est l'intérêt de ce travail qui lui retire un quart d'heure de temps à passer auprès des patients et résidents ?</span><br />
<span style="font-size: large;">Et tu veux améliorer le bien être des clients ?</span><br />
<span style="font-size: large;">Ah bon !</span><br />
<br />
<br />Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com1tag:blogger.com,1999:blog-5391207130955978122.post-9152991479495004582016-08-27T11:52:00.001+02:002016-08-27T11:52:54.619+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 4)<!--[if gte mso 9]><xml>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhRZ4bCm4VI1ipQLStY8EVIHC182t6rVKsMDmUALPkCGtlEqb_bN98DDv63f_Fd_eC2Y2o7HljnH9ygp1LLEUkFdMj_5qA4J-gueqi9U3s3ipu3OObDCMhD2tJVISVTLtgcse_QYPhU1oiB/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhRZ4bCm4VI1ipQLStY8EVIHC182t6rVKsMDmUALPkCGtlEqb_bN98DDv63f_Fd_eC2Y2o7HljnH9ygp1LLEUkFdMj_5qA4J-gueqi9U3s3ipu3OObDCMhD2tJVISVTLtgcse_QYPhU1oiB/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoBodyText">
<span style="font-size: large;"><b>Il faut prendre
très tôt de bonnes habitudes, surtout celles de savoir changer souvent et
facilement d’habitudes. </b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><b>Pierre REVERDY.</b></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">L’adaptabilité
est donc d’abord une affaire de changement (de capacité à changer) mais aussi
une affaire d’écoute du milieu environnant et de connaissance de ses
évolutions. Plus les changements de l’environnement sont rapides et plus la capacité
à changer doit être importante et entretenue. Cependant, attention, les
changements peuvent être insidieux − c'est-à-dire tellement faibles qu’ils ne
sont pas perceptibles − et s’étaler sur un très long terme. En cela, ils
peuvent générer dans le temps des modifications importantes de l’environnement. Tu connais l’histoire de la grenouille que l’on sort de son bocal où
l’eau est à bonne température (mettons 14 degrés) et que l’on jette dans un
autre récipient dont la température du liquide avoisine les 30 degrés. C’est un
rude changement pour cette pauvre bestiole n’est-ce pas ? Naturellement,
elle va réagir et cela d’autant plus vigoureusement que la différence entre le
premier bocal et le second est élevée. Elle va sauter, s’agiter, bref tenter de
se sortir de cette situation.<span> </span></span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Imaginons une seconde grenouille qui vit dans les mêmes
conditions que la première (un bocal avec une eau à 14 degrés).</span></div>
<div class="MsoBodyText" style="margin-left: 36pt; text-indent: -18pt;">
<span style="font-size: large;"><span><span></span></span><i>- Pardon,
que me dis-tu ? Qu’est devenu l’animal ?</i></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Oui, il s’en sort rassure-toi, je ne veux pas d’ennuis
avec les associations de défense des animaux. Elle a vécu très longtemps et à
engendré des kyrielles de petits têtards.</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Mais revenons à notre second batracien. Quelqu’un de mal
intentionné (ce n’est pas moi, c’est seulement une hypothèse) chauffe doucement
le bocal afin que la température de l’eau augmente insensiblement d’un degré
toutes les heures.<span> </span></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Sais-tu ce qu’il arrivera si l’on poursuit cette
expérience ? </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Au bout de quelques jours, la grenouille mourra car le
milieu environnant (l’eau à trente degrés) n’est pas compatible avec son
métabolisme. Elle n’a pas perçu le changement et n’a pas réagi. </span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Pardon ?</span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;">Non, non elle ne meurt pas. Elle tombe dans le coma mais
elle sera réanimée. Elle s’en sortira elle aussi.</span></div>
<div class="MsoBodyText">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-41810219609110732812016-08-17T07:56:00.001+02:002016-08-17T07:56:47.502+02:00Petite digression estivale : une organisation performante<!--[if gte mso 9]><xml>
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="35" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="1" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
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<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
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<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
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<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
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<w:LsdException Locked="false" Priority="30" QFormat="true"
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
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<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
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<w:LsdException Locked="false" Priority="19" QFormat="true"
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<w:LsdException Locked="false" Priority="21" QFormat="true"
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<w:LsdException Locked="false" Priority="31" QFormat="true"
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<w:LsdException Locked="false" Priority="32" QFormat="true"
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<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
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<w:LsdException Locked="false" Priority="39" SemiHidden="true"
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<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
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<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
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<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
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<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifNkebD1-ueI10BDF9yGJXl3xOAtfh1K2-PzlJ0g-9pTqRpHdAz8Mhiawh8EtiBqZcEQgHU87Qq7HmM1xCvtiweDPcOJSJajLb3qcx1_ZH_dyA6SYPqyi6yRdL4E50HVbKuKvtqkLh_V1e/s1600/images.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifNkebD1-ueI10BDF9yGJXl3xOAtfh1K2-PzlJ0g-9pTqRpHdAz8Mhiawh8EtiBqZcEQgHU87Qq7HmM1xCvtiweDPcOJSJajLb3qcx1_ZH_dyA6SYPqyi6yRdL4E50HVbKuKvtqkLh_V1e/s1600/images.jpg" /></a></div>
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<span style="font-size: large;">Une petite digression pour te raconter une aventure d’été
chez un concessionnaire automobile dont je tairai la marque car je suis client
chez lui et je crains les représailles. </span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">L’ouverture centralisée de la voiture de ma chère épouse ne
fonctionnant plus, je profite d’un trajet dans la (encore pour l’instant) capitale
régionale pour acheter une pile à la concession. C’est samedi matin et le jeune
mécano de service, avenant et serviable, m’explique que j’ai de la chance car
la pile qui va bien est en stock. Il me demande l’immatriculation de la
voiture. Cela m’étonne un peu mais bon, je lui réponds que je ne l’ai pas mais comme
je suis client chez eux, mon nom doit certainement figurer dans ses archives
informatiques. Il consulte l’ordinateur qui, me dit-il, est toujours lent à se
réveiller. En effet, nous attendons cinq bonnes minutes avant que la machine
daigne se manifester.</span></div>
<span style="font-size: large;">
</span><div class="MsoListParagraph" style="text-indent: -18pt;">
<span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> <i>- </i></span></span></span><i>Je mets moins de temps pour changer les
plaquettes de frein d’une voiture que pour éditer une facture, </i>ajoute-t-il. </span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Enfin, il me repère dans la mémoire et m’explique qu’il doit
créer un ordre de réparation.</span></div>
<span style="font-size: large;">
</span><div class="MsoListParagraphCxSpFirst" style="text-indent: -18pt;">
<span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span><i>- Pour une pile ? </i>m’étonnai-je.<i> </i></span></div>
<i><span style="font-size: large;">
</span></i><div class="MsoListParagraphCxSpLast" style="text-indent: -18pt;">
<i><span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> <i>- </i></span></span></span>Oui on ne peut rien vendre sans un ordre de
fabrication.</span></i></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Il élabore ledit document, l’imprime en 3 exemplaires et me
demande d’un signer un. </span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Je m’exécute. Il va chercher une pile dans le stock l’insère
dans la clé (en 30 secondes, je tiens à le préciser) et s’informe de ma manière
de régler la facture.</span></div>
<span style="font-size: large;">
</span><div class="MsoListParagraphCxSpFirst" style="text-indent: -18pt;">
<span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> <i> - </i></span></span></span><i>Comme cela vous arrange. C’est combien ? </i>Me
renseignai-je.</span></div>
<i><span style="font-size: large;">
</span></i><div class="MsoListParagraphCxSpLast" style="text-indent: -18pt;">
<span style="font-size: large;"><i><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> - </span></span></span>Je vais voir.</i> </span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Nouvelle consultation de la machine.</span></div>
<span style="font-size: large;">
</span><div class="MsoListParagraphCxSpFirst" style="text-indent: -18pt;">
<span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> <i>- </i></span></span></span><i>8,40 euros. </i></span></div>
<i><span style="font-size: large;">
</span></i><div class="MsoListParagraphCxSpLast" style="text-indent: -18pt;">
<i><span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> - </span></span></span>J’ai de la monnaie. En espèces ?</span></i></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Je lui tends un billet de dix. </span></div>
<span style="font-size: large;">
</span><div class="MsoListParagraph" style="text-indent: -18pt;">
<span style="font-size: large;"><span><span>-<span style="font-family: "Times New Roman"; font-feature-settings: normal; font-kerning: auto; font-language-override: normal; font-size-adjust: none; font-stretch: normal; font-style: normal; font-synthesis: weight style; font-variant: normal; font-weight: normal; line-height: normal;"> <i> - </i></span></span></span><i>La caisse n’est ici, il faut passer au comptoir
d’à côté.</i></span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Nous nous déplaçons d’une douzaine de mètres.</span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<i><span style="font-size: large;">- Attendez une minute, il faut que j’édite la facture (trois
exemplaires). </span></i></div>
<div class="MsoNormal">
<span style="font-size: large;">Bien entendu, cela doit se faire à partir d’un autre poste (qui
dort encore) et sur une autre imprimante (pas plus réveillée que son voisin).
Pendant ce temps, il cherche la clé de la caisse qu’il trouve après avoir
renversé quelques pots de stylos où elle était planquée. Je te rassure, il n’y
avait que quelques pauvres pièces jaunes seulement, pas de quoi te sortir la
nuit prochaine pour y faire un casse.</span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Il me trouva in extrémis un euro et soixante centimes de
monnaie (je frissonnais rétrospectivement à l’idée que la caisse manquât de
monnaie et qu’il eut fallu recommencer la procédure), me plia mon exemplaire de
facture après l’avoir signée et tamponnée et me souhaita gentiment un bon week-end.
</span></div>
<span style="font-size: large;">
</span><div class="MsoNormal">
<span style="font-size: large;">Temps passé : 25 minutes. Tu crois que cette concession
fait une grosse marge sur la vente de piles toi ?</span></div>
<div class="MsoNormal">
<span style="font-size: large;"> </span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0tag:blogger.com,1999:blog-5391207130955978122.post-9856101545852857242016-08-11T09:08:00.000+02:002016-08-11T09:08:00.823+02:00Entreprises et systèmes vivants : souplesse et adaptabilité (saison 3)<!--[if gte mso 9]><xml>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
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<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdH3BGl0fzwt7HCXuMmgAiJwdU6zo6rcbEDL-e81u_eIaOV38aWBY42ew7z0UXzsYWmqHEjmnevr5PPdBFn-ZPQRugN0iJrXBWZPka_I5zt6nxZ0iRcAafk1NRqbfsmZXcZEJyPsZAhkjf/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdH3BGl0fzwt7HCXuMmgAiJwdU6zo6rcbEDL-e81u_eIaOV38aWBY42ew7z0UXzsYWmqHEjmnevr5PPdBFn-ZPQRugN0iJrXBWZPka_I5zt6nxZ0iRcAafk1NRqbfsmZXcZEJyPsZAhkjf/s320/book+survie+001.jpg" width="230" /></a></div>
<div class="MsoBodyText">
<span style="font-size: large;"><b>Si les gaulois sont
ardents et prompts à entreprendre une guerre, pour supporter les désastres,
leur esprit est mou et sans résistance. </b></span></div>
<span style="font-size: large;">
</span><div class="MsoBodyText">
<span style="font-size: large;"><b>Jules CESAR. </b></span></div>
<span style="font-size: large;">
</span><div style="margin: 0cm 0cm 0.0001pt; text-align: justify;">
<span style="font-size: large;"><span style="font-family: "Trebuchet MS",sans-serif;">En général, l'adaptabilité
s'avère antinomique avec l'adaptation. Il existe une loi en biologie - dite loi
de Dollo - qui pose l'irréversibilité de l'adaptation à base génétique. Lorsqu’un
être est adapté à son milieu et que cet état perdure très longtemps, son mode
de fonctionnement adapté s’inscrit dans ses gênes et se reproduit ainsi sans
besoin d’apprentissage. Il devient alors incapable de changer si son milieu se
modifie et il disparait. On espère seulement que ce n’est pas arrivé pour nos
entreprises mais on peut néanmoins se poser la question pour certaines d’entre
elles. Toutefois, même si l’adaptation n’est pas inscrite dans les gênes, l'espèce
qui s'est spécialisée à un milieu précis, se trouve fort dépourvue quand un
changement est venu. Très adaptée, elle est devenue inadaptable. L'adage qu'on
pourrait tirer de cette loi serait : "Être "fort" dans un milieu
donné c'est être "faible" dans un milieu différent" et ce
d'autant plus que la différence – le changement du milieu environnant − est
importante. </span></span></div>
<span style="font-size: large;">
</span><div style="margin: 0cm 0cm 0.0001pt; text-align: justify;">
<span style="font-size: large;"><span style="font-family: "Trebuchet MS",sans-serif;">Plus un être est adapté à son
milieu et plus il doit faire d’efforts – dépenser d’énergie – pour répondre à
des modifications de ce milieu.</span></span></div>
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<span style="font-size: large;"><span style="font-family: "Trebuchet MS",sans-serif;"> </span></span></div>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of figures"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope return"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpa173GcUwfhERwzYyvx3Ymv6N2wsMIIaOyEuctIZBkdRmFIeBKI-tAx5WSyZraNPspdMPmAZ0mynYfogbZbIMqM6b6zzCVrGtzSonpD4HsMWNstkoPnI2lMcM7E0_R2Osa9ljbZrYyahyphenhyphen/s1600/book+survie+001.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpa173GcUwfhERwzYyvx3Ymv6N2wsMIIaOyEuctIZBkdRmFIeBKI-tAx5WSyZraNPspdMPmAZ0mynYfogbZbIMqM6b6zzCVrGtzSonpD4HsMWNstkoPnI2lMcM7E0_R2Osa9ljbZrYyahyphenhyphen/s320/book+survie+001.jpg" width="228" /></a></div>
<br />
<span style="font-size: large;"><b><span style="color: windowtext;">Pour la </span></b><a href="http://www.evene.fr/citations/mot.php?mot=carotte"><b><span style="color: windowtext; text-decoration: none;">carotte</span></b></a><b><span style="color: windowtext;">, le </span></b><a href="http://www.evene.fr/citations/mot.php?mot=lapin"><b><span style="color: windowtext; text-decoration: none;">lapin</span></b></a><b><span style="color: windowtext;"> est la </span></b><a href="http://www.evene.fr/citations/mot.php?mot=parfaite"><b><span style="color: windowtext; text-decoration: none;">parfaite</span></b></a><b><span style="color: windowtext;"> </span></b><a href="http://www.evene.fr/citations/mot.php?mot=incarnation"><b><span style="color: windowtext; text-decoration: none;">incarnation</span></b></a><b><span style="color: windowtext;"> du </span></b><a href="http://www.evene.fr/citations/mot.php?mot=mal"><b><span style="color: windowtext; text-decoration: none;">Mal</span></b></a><b><span style="color: windowtext;">. </span></b></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal">
<span style="font-size: large;"><a href="http://www.evene.fr/celebre/biographie/robert-sheckley-4595.php" title="Voir la fiche de Robert Sheckley"><b><span style="color: windowtext; text-decoration: none;">Robert
Sheckley.</span></b></a><b><span style="color: windowtext;"></span></b></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><span style="color: windowtext;">Les
entreprises qui existent sont donc forcément adaptées à leur milieu. Ce qui
nous intéresse, aujourd’hui que nous constatons une évolution rapide et souvent
chaotique de notre monde, c’est moins l’état que le processus. Si nous nous
soucions du devenir de nos entreprises, nous devons réfléchir à leur capacité
d’adaptation c'est-à-dire à leur adaptabilité. Que dis-tu ? C’est quoi la
différence ? Je t’explique :</span></span></div>
<span style="font-size: large;">
</span><br />
<div class="MsoNormal" style="text-align: justify;">
<span style="font-size: large;"><b><span style="color: windowtext;">L’adaptation :</span></b><span style="color: windowtext;"> lorsqu’on entend dire que telle espèce est mieux
adaptée que telle autre, il faut spécifier que c’est toujours en regard d’un
milieu bien précis. Le faucon est plus adapté au vol, donc à l'espace aérien,
que la poule. En revanche, une fois sur le plancher des vaches, le classement
s'inverse, la poule se débrouille mieux. Pour un être vivant sa bonne
adaptation se traduit par une grande efficacité de certains comportements comme
par exemple la rapidité du vol, une moindre fatigue pour un vol effectué à une
vitesse donnée etc. Pour une entreprise du passé, sa bonne adaptation
signifiait une bonne organisation du travail en série, la division des tâches,
la préparation et l’organisation scientifique du travail. Le problème d'une
adaptation poussée est que le plus souvent elle s'accompagne d'un corollaire
qui peut s'avérer tragique : le défaut d'adaptabilité. C’est ce qui se
passe aujourd’hui. Les entreprises fonctionnent encore avec des principes de
management hérités du passé. L’existence de descriptifs de fonctions et de
procédures détaillées est typiquement une réminiscence du temps où le travail
s’exerçait sur un mode de routine. Si ton entreprise doit travailler dans un
milieu hyper changeant, laisse tomber ces pratiques. </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
</div>
<div style="margin: 0cm 0cm 0.0001pt; text-align: justify;">
<span style="font-size: large;"><b><span style="font-family: "trebuchet ms" , sans-serif;">L'adaptabilité :</span></b><span style="font-family: "trebuchet ms" , sans-serif;"> Elle représente la facilité avec
laquelle un être vivant parvient à modifier son organisation biologique en
réponse à un changement de l'environnement. L'adaptabilité suppose une grande
sensibilité aux influences du milieu (une écoute) ainsi qu'une plasticité
(malléabilité) importante des fonctions biologiques. Pour l’entreprise, on
pourrait faire références à ses composantes, à ses processus. Elle se traduit
par la rapidité avec laquelle un organisme dont la stabilité a été perturbée
retrouve un nouvel équilibre. A titre indicatif, l'adaptation à un nouveau
milieu est appelée par les biologistes l’accommodation. Quand des espèces ou
des groupes entiers s'installent à long terme dans un nouvel environnement, on
parle alors d'acclimatation ou de naturalisation (Cuénot). Mais ce ne sont là
que des termes. L'important reste de savoir à quoi on applique un mot quel
qu'il soit. </span></span><br />
<span style="font-size: large;"><span style="font-family: "trebuchet ms" , sans-serif;"> </span></span></div>
Yvon MOUGINhttp://www.blogger.com/profile/06312619213624226369noreply@blogger.com0